Privacy Policy

Effective Date: June 2023 At ChanzoTech Solutions (creators of Chanzo), we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information provided to us through the use of our Learning Management System (LMS), hereinafter referred to as "Chanzo."

1. Information We Collect

1.1 Personal Information: When users register for Chanzo, we may collect personal information such as names, email addresses, and educational institution affiliations. In some cases, we may also collect additional information, such as user preferences and demographic data, to improve our services. 1.2 Usage Information: Chanzo automatically collects certain non-personal information, such as IP addresses, device information, and usage statistics, to enhance and optimize our platform.

2. How We Use Collected Information

2.1 Personal Information: We use personal information to create and maintain user accounts, provide access to Chanzo's features and services, and communicate important updates and notifications. Personal information may also be used to personalize the user experience, deliver relevant content, and improve our services. 2.2 Usage Information: Usage information is used to analyze user trends, enhance the performance and functionality of Chanzo, and identify areas for improvement. We may also use aggregated and anonymized data for research, analytics, and statistical purposes.

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating Chanzo and delivering our services. These providers are bound by confidentiality agreements and are only authorized to use personal information as necessary to perform their services. 3.2 Legal Compliance: We may disclose personal information when required by law, court order, or government regulation, or in response to a valid request from law enforcement agencies.

4. Data Security

We implement industry-standard security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission or storage can guarantee absolute security. Users should take precautions to protect their own information.

5. Children's Privacy

Chanzo is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

6. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective upon posting the updated policy on our website. Users are encouraged to review this policy periodically for any updates.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of Chanzo, please contact us at privacy@onechanzo.com. By using Chanzo, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use Chanzo.